What to Expect

Appointments may be rescheduled with at least 24 hours' notice. Life happens — a quick note is always okay. Reaching out in advance lets us offer your time to someone else and find a new time that works for you.

Cancellations made with less than 24 hours' notice and missed appointments are nonrefundable. A new payment may be required to book another appointment. For session packages, a late cancellation or no-show may count as one of the package sessions.

There's a 10-minute grace period if you're running late. After that, the session will still end at its scheduled time so the next person isn't kept waiting. We'll make the most of the time we have.

If you miss a session without notice, just reach out and we'll talk about it. Repeated no-shows may require rebooking with a small deposit to hold your time.

Sessions aren't refunded once they've been held. If something didn't feel right, tell Brittny — she'll do her best to make it right.

The best way to reach Brittny is by email. Brittny typically responds within 1–2 business days.

Your personal information and anything shared during a session will be treated respectfully and kept private, except when disclosure is required by law or necessary to address an immediate safety concern.

Sessions aren't recorded without your consent. You're always welcome to take your own notes.